TV

We decided to help the economy and update a very old TV with HD, so very shortly before Christmas we treated ourselves with a 42 inch Vizio LCD TV, which fits perfectly on our 39-3/4 inch shelf. It was ... notice the past tense ... beautiful! Chuck was so happy to see all those sports players sweating up a storm. We bought it at Circuit City, which has since gone belly up.

About the middle of Jan. we started having a few problems and we called Time Warner (TW) our cable provider, who fixed the problem, even though they never saw exactly what was happening on the screen. They came over at least 5 times and redid wires and checked connections and really worked their magic. But we kept having picture issues. Of course we would turn off the TV and finally we were told that the next time the problem occurs we should leave the TV on and call TW because they could read our cable box from their office and reset it. They did, but told us they were not getting bad readings. And whatever they did worked ... for a 1/2 hour or so. Mark, a technician who was here a few times, came back again & rechecked ... again. When he hooked it up this time he said, "Whoa! This isn't our problem!" He finally saw what we were experiencing.

Next I called Vizio and they ran me through a few paces ... unplugging the TV, holding the power button, plugging back in with & without cable. Nothing worked. The next step was to take digital photos of what we saw and email them to Vizio, then wait 48 hours, call them back and after they could evaluate the situation from my email pictures to either send someone to repair the TV or send us a new one. So today I called ... after quilt club.

They looked at my pictures and we are getting a replacement TV! No arguments! Except it will not be new, but reconditioned and the warranty will start from the day we bought it in Dec, not when it gets delivered in 7 to 10 days. So we will see, but I hope it was just one lemon we got.
I really have lots of praise for Time Warner. They were excellent about sending out technicians to try and help us and in the long run it wasn't even their problem.

Now I'm going to relax by going to my quilting room and work on finishing my "Northern Neighbors" quilt. Perhaps I'll even do a little laundry, while I'm in the area. Sometimes I have to do some housework.